h77 Terms and Conditions

h77 is a safe and reliable online gaming platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the h77.cam website and all services provided under it. These Terms form a legal agreement between h77 and every registered user ("Member") of the platform.

By creating an account or using the services on this platform, you confirm that you have fully read, understood and agreed to these Terms. If you do not agree with any part of these Terms, you are requested to refrain from using this platform.

h77 reserves the right to change or update these Terms at any time. Continued use of the site after any changes will be considered acceptance of the new Terms. In the case of significant changes, members will be notified at their registered email or via a notice on the platform.

The table below summarizes the key terms for financial transactions on h77:

3.1 Deposit Terms

• To deposit funds into your account, you must use a mobile banking account registered in your own name.
• Deposits from third-party accounts are not accepted and such transactions may be cancelled.
• It may take up to 5-10 minutes for a deposited amount to be reflected in your account.
• If you experience any issues with a transaction, please seek assistance via live chat.

3.2 Withdrawal Terms

• Withdrawal requests will only be processed to the mobile banking number from which the deposit was made.
• Processing of withdrawal requests may be delayed until identity verification is complete.
• If an active bonus wagering requirement has not been completed, the associated balance cannot be withdrawn.
• In the case of suspicious activity, h77 reserves the right to temporarily hold a withdrawal and conduct an investigation.

4.1 Welcome Bonus

New members at h77 will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. This bonus is granted only once and applies to the first deposit only.

• A minimum deposit of ৳100 is required to receive the bonus.
• Wagering requirement: (original deposit + bonus) × 15 times.
• The bonus balance cannot be withdrawn before the wagering requirement is met.
• The wagering requirement must be completed within 30 days of receiving the bonus; otherwise the bonus will be cancelled.

4.2 General Bonus Policy

• Bonuses are only usable on the h77 platform and have no cash value.
• A bonus offer is applicable only once per member, per household, per IP address or per device.
• h77 reserves the right to change, suspend or cancel any bonus offer at any time.
• If evidence of bonus abuse or manipulation is found, both the account and the bonus will be cancelled.
• The maximum withdrawal limit on winnings earned through a bonus will be determined by the terms of that specific bonus.

4.3 VIP and Loyalty Program

The h77 VIP program has 5 tiers: Bronze, Silver, Gold, Platinum and Diamond.

• At the Bronze tier, weekly cashback is up to 0.3%.
• At the Silver tier, weekly cashback is up to 0.6%.
• At the Gold tier, weekly cashback is up to 0.9%.
• At the Platinum tier, weekly cashback is up to 1.2%.
• At the Diamond tier, weekly cashback is up to 1.5%.

VIP tier upgrades depend on regular gaming activity and loyalty. The benefits and terms for each tier are set by h77 and are subject to change.

5.1 Fair Play

h77 is committed to ensuring a fair and transparent gaming environment. All our games are secured with SSL encryption and operated by a Random Number Generator (RNG), which makes every outcome completely random and unpredictable.

• Any attempt to manipulate or rig game results is strictly prohibited.
• Playing games using bots, automated software or any artificial method is strictly prohibited.
• Any winnings incorrectly awarded as a result of a technical error will be cancelled.
• If a connection is lost, the game will be completed automatically and recorded in the system.

5.2 Prohibited Activities

The following activities are strictly prohibited on the h77 platform:

• Creating or managing multiple accounts.
• Placing bets or playing games on behalf of another person.
• Using the platform for money laundering purposes.
• Taking advantage of bonuses without following the terms of promotional offers.
• Threatening or harassing other users.
• Attempting to breach the platform's security measures.

h77 places the highest importance on the privacy of users' personal information. Information collected at the time of registration is used only for account management, transaction processing and fulfilling legal obligations.

• Your personal information will never be sold or rented to third parties.
• All data is kept secure using SSL encryption technology.
• Information may be provided to the relevant authorities in the case of a legal investigation.
• The complete details of our privacy policy can be found on the Privacy Policy page.

h77 believes that gambling is a recreational activity and should always be enjoyed responsibly. We actively work to prevent problem gambling.

• Members may set deposit limits, betting limits or self-exclusion on their own account at any time.
• Upon request, an account will be temporarily or permanently closed.
• If you feel that gambling is having a negative impact on your daily life, please contact us for support.

For more detailed information on responsible gaming, please visit our Responsible Gaming page.

All content displayed on the h77 website — logos, graphics, text, images, software, designs and code — is protected under h77's intellectual property rights. Reproduction, distribution or use of any part of this content without prior written permission from h77 is prohibited.

• h77's trademarks and brand logo are the exclusive property of h77.
• Game content displayed on the platform is protected under the intellectual property rights of the respective game provider.
• Users may only use the platform for personal and non-commercial purposes.

h77 always strives to provide uninterrupted service, however h77 is not liable in the following cases:

• Loss caused by internet connection disruption.
• Problems caused by disruption of third-party services (mobile banking, internet providers).
• Temporary service interruptions due to technical errors or maintenance.
• Loss caused by the user's own device or network issues.
• Claims for outstanding balance if an account is cancelled due to a breach of these Terms.

h77 will not be liable under any circumstances for indirect, consequential or special damages.

10.1 Complaint Submission Process

If you have a complaint regarding any transaction, game result or any other matter, please contact the h77 customer support team first. When submitting a complaint, please provide the following information:

• Account username.
• Date and time of the incident (according to Bangladesh Standard Time).
• Transaction ID or game session details (if applicable).
• A detailed description of the issue.

10.2 Resolution Process

h77 takes all complaints seriously and tries to provide a resolution as quickly as possible. More complex matters may take additional time to resolve. h77's decision will be considered final in the resolution of all disputes, however if the user is not satisfied, there will be an opportunity to appeal by email.

Our customer support is available in Bengali seven days a week, twenty-four hours a day. Contact us via live chat or email at: [email protected]

11.1 Severability of Terms

If any provision of these Terms is found to be invalid or unenforceable, only that provision will be void. All remaining provisions will continue to be fully effective.

11.2 Entire Agreement

These Terms, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between h77 and the member. Any prior oral or written agreements are replaced by this agreement.

11.3 Language and Interpretation

The original language of these Terms is Bengali. In the event of any misunderstanding or dispute, the Bengali version will be considered final. h77 reserves the right to provide interpretation of these Terms at any time.

11.4 Notice of Changes to Terms

h77 reserves the right to modify these Terms at any time. For significant changes, members will be notified via a notice on the platform or through their registered email. Continued use of the platform after any changes will be considered acceptance of the new Terms.